Simple. Affordable. FleXible.

PBfleX is available in three convenient user levels:

fleXStation Account – suitable for conference rooms, warehouses (supports overhead paging), examination rooms, lobbies, etc.

• Local DID
• Bundled or Per Minute Long Distance
• Toll-Free Services
• One Number Find-Me/Follow-Me
• Voicemail
• PBfleX Auto Attendant (With Three Work Groups Included)
• IP Phone-Based Features and Functionality

fleXComm Manager Account – our package for knowledge workers.

• All fleXStation Features
• PBfleX’s ‘Power Tools’ Desktop Interface With One Click Phone Controls
• Enterprise-Class Business Calling Features (Transfer, Hold, Pick-Up, etc.)
• On-Demand ‘Meet Me’ Conferencing
• Personal Call Routing (Users Can Assign Call and Message Forwarding Rules)
• Hosted Microsoft Exchange Email
• Unified Messaging and Presence Management
• In and Outbound Faxing
• Online Call Histories
• On Demand Call Recording
• Remote Endpoints (Use any Cell or Land Line Phone as Your Business Extension While Using Only Your Business Number)

fleXCenter Manager – our package for call center power users.

• All fleXComm Manager Features
• Full-Featured ACD Functionality with Multiple Inbound Call Queuing (with Personalized Hold Messages for Each Queue) and Skills-Based Routing for Optimized Queue Coverage
• Full-Featured Call Center Functionality (Set Up Multiple Workgroups and Support Multiple Departments Easily and Simultaneously)
• Complete “Virtual Call Center” Multi-Geography Integration (Supports Remote Office and Home-Based Workers at Same Levels and with Same Functionality as Home Office-Based Staff )
• Full Supervisor Functionality, via a Private Web Portal, with Call Monitoring and Recording, plus Agent and Queue Reporting