More Functions
PBfleX provides powerful new tools for your business. In addition to standard business calling features (caller ID, call waiting, call forwarding, etc.), you can get Microsoft Exchange mailboxes with unified messaging to them, call reporting, enhanced voicemail, find-me/follow-me, inbound faxing and more, all just clicks away.
And, that’s just the beginning. Wish you had call center-like functions to help your employees more efficiently and effectively handle customer calls? PBfleX fleXCenter Manager users have access to the same Automated Call Distribution (ACD) and call center systems that many large call centers in the world run today.
Seven Convenient User Levels:
| Other SMB VoIP Providers | PBfleX |
| Every SMB VoIP provider worth its salt offers ‘standard’ business calling features: voicemail, call waiting, caller ID, and all of the rest (yawn). But, what about functions that truly improve your business processes – the productivity transformations VoIP was supposed to deliver? | PBfleX brings Enterprise Call Center-class functionality to SMBs. Of course, PBfleX delivers all standard business calling features. But, PBfleX goes further. Most SMBs can improve their own customer service with true Call Center functionality using Automated Call Distribution (ACD), if only they could afford it. Now, thanks to PBfleX’s Hosted ACD Call Center Platform, they can. |