The Bottom Line

PBfleX is more than just another Hosted VoIP or IP-Centrex solution. It is Enterprise-Class VoIP, delivered with SMB-Experienced Customer Service, at SMB-Friendly prices.

The Differences

• More Functions. PBfleX provides powerful new tools for your business. In addition to standard business calling features (caller ID, call waiting, call forwarding, etc.), you can get Microsoft Exchange mailboxes with unified messaging to them, call reporting, enhanced voicemail, find-me/follow-me, inbound faxing and more, all just clicks away.
  
  And, that's just the beginning. Wish you had call center-like functions to help your employees more efficiently and effectively handle customer calls? PBfleX fleXCenter Manager users have access to the same Automated Call Distribution (ACD) and call center systems that many large call centers in the world run today.


• Better Service - Guaranteed. We coordinate every PBfleX implementation, end-to-end. Before every implementation, we conduct a VoIP Readiness Assessment of the LAN and circuit capacity at every client location. Then, as needed, we make (or recommend) the network changes necessary (if any) and provision the additional bandwidth needed (if any) to ensure quality VoIP at every location. We then manage the installation of and test everything, so each client location has a seamless transition to PBfleX.
  
  Your experience with the PBfleX difference continues when you interact with our customer service center, which is ready 24/7/365 to help you with remote support. And, we can have the right technician, with the right tools, on site, anywhere – nationwide – in 2 hours or less, to tackle issues that can’t be handled remotely.


• Real Savings. Say goodbye to big monthly phone bills. Our SMB-friendly, flat rate pricing -- with unlimited local and bundled long distance calling -- is lower than other VoIP providers’ pricing, so you can actually realize VoIP’s promise of real savings. And, we manage the network and phone system “smarts” so you don’t have to, while you enjoy all of your voice and data services from one provider, all on one bill. The result: reduced time spent on phone management by you and your employees – time that equals money.
  
  And, you save on equipment costs, too. In many cases, you can keep your existing phone system. Or, you can switch to our easy to use IP phones. We offer promotions where you can spread these costs across your monthly bills, to minimize your expenditure upfront, or you can purchase them outright at unbeatable prices. Either way, you get all of the advantages of VoIP without the big, upfront costs of a premise-based phone system.